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Frequently Asked Questions (FAQ)

What happens during my first visit?
What do I need to bring with me?
How should I dress?
How long will each treatment last?
How many visits will I need?
Why is physical therapy a good choice?
What do physical therapists do?
Why are people referred to physical therapy?
Who pays for the treatment?
Who will see me?
Is physical therapy painful?
What types of treatments will I receive?
Will I get a massage at physical therapy?
Can I go to any physical therapy clinic?
Can I go directly to my physical therapist?
Can my therapist provide me with a diagnosis?
How does the billing process work?
What will I have to do after physical therapy?
Is my therapist licensed?
How do I choose a physical therapy clinic?
Why Pilates and P.T.?



What happens during my first visit?
During your first visit you can expect the following:

Arrive at your appointment with your paperwork completed (you
  can easily download it from our website – see the forms link on
  the physical therapy page. If you are not able to complete your
  paperwork ahead of time please arrive 20 minutes prior to your
  appointment in order to do so.

You will provide us with your prescription for physical therapy
We will copy your insurance card.
You will be seen for the initial evaluation and treatment by the
  therapist.

The therapist will discuss the following: Rehabilitation Potential,
  Goals, Expectations, and Treatment Plan.

The therapist will perform an objective evaluation which may include some of the following: manual muscle testing, range of motion assessment, functional activities analysis, postural assessment, mobility testing and specific tests for special conditions.

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What do I need to bring with me?
Make sure you bring your physical therapy prescription (provided to you by your doctor) and your payment information. We recommend submitting your insurance information for benefits verification prior to your first visit to provide you with accurate information about your coverage before your session. If you will be billing your insurance for physical therapy, bring your insurance card. If you are covered by Workers' Compensation, please submit your claim number and your case manager's contact information prior to your first visit. If you are being covered by auto insurance or an attorney lien, make sure you submit this information prior to your first visit.

How should I dress?
You should wear loose fitting clothing so you can expose the area that will be evaluated and treated. Examples include: if you have a knee problem, it is best to wear shorts; if you have a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, in order for us to perform a thorough examination.

How long will each treatment last?
Treatment sessions typically last 45 to 60 minutes per visit.

How many visits will I need?
This is highly variable as it depends on your diagnosis, the severity of your impairments, your past medical history, and your specific functional needs for activities of daily living. You will be re-evaluated on a monthly basis and when you see your doctor, we will provide you with a progress report with our recommendations and treatment plan.

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Why is physical therapy a good choice?
Physical Therapy (PT) is considered a conservative treatment method addressing the treatment, healing, and prevention of injuries and disabilities. Our team of physical therapists brings you extensive experience and specialized training in the treatment of a wide range of conditions. The APTA reports that more than half of all Americans are suffering from pain. Whether it is a recent episode or chronic, an ABC News/Stanford study revealed that chronic pain in America is a serious problem. It may sound surprising but many are not aware of the fact that physical therapists are well equipped to not only treat pain but also its source. Physical therapists are experts at treating movement dysfunction and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder and physical therapists can help correct the disorder and diminish or eliminate the pain associated with it.

What do physical therapists do?
Physical therapists focus primarily on relieving pain, promoting healing, restoring function and movement, and meeting the challenges associated with injury. Therapy also focuses on the education of clients in the areas of body mechanics, fitness and wellness. Many people are familiar with physical therapists' work helping patients with orthopedic problems, such as low back pain or knee surgeries, to reduce pain and regain function. Others may be aware of the treatment that physical therapists provide to assist patients recovering from a stroke (e.g., assisting them with recovering use of their limbs and walking again). Because physical therapists are experts in movement and function, they do not confine their talents to treating people who are ill. A large part of a physical therapist's program is directed at preventing injury, loss of movement, and even surgery. They also provide services to athletes at all levels to screen for potential problems and institute preventive exercise programs.

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Why are people referred to physical therapy?

You and others may be referred to physical therapy because of a movement dysfunction associated with pain. Your difficulty with moving part(s) of your body (like bending at the low back or difficulty sleeping on your shoulder, etc.) very likely results in limitations with your daily activities (e.g. difficulty getting out of a chair, an inability to play sports, or trouble with walking, etc.). Physical therapists treat these movement dysfunctions and their associated pains and restore your body's ability to move in a normal manner.

Who pays for the treatment?
In most cases, health insurance will cover your treatment. Please contact our office for a complete list of accepted insurances. We accept most types of insurance. Don’t hesitate to talk to one of our receptionists so we can help you clarify your insurance coverage and physical therapy benefits.

Who will see me?
You will be evaluated by one of our licensed and highly trained physical therapists. At Core Conditioning, we approach every patient with the same goal in mind: to provide rehabilitation that not only resolves your specific injury but improves your overall wellness. To achieve this we believe that working one on one with each patient during each treatment session is critical to achieving an integrated whole-body approach to rehabilitation. We believe that developing a relationship with our rehabilitation team is crucial to maintaining continuity of care.

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Is physical therapy painful?
For many patients, reduction or elimination of pain is one of the primary objectives. This is frequently accomplished with hands-on techniques, modalities such as ultrasound, electrical stimulation, and/or heat or cold therapy. Movement will often provide pain relief as well. Your physical therapist will educate you with a program consisting of appropriate exercises not only for pain relief but to restore range of motion, awareness, strength, and endurance.

In some cases, physical therapy techniques can be painful. For example, recovering knee range of motion after total knee replacement or shoulder range of motion after shoulder surgery may be painful. Your physical therapist will utilize a variety of techniques to help maximize your treatment goals with as little pain as possible. It is important that you communicate the intensity, frequency, and duration of pain to your therapist. Without this information, it is difficult for the therapist to adjust your treatment plan.

What types of treatments will I receive?
There are many different types of treatment interventions which your therapist will determine the need for following your initial evaluation. Here is a list of treatment interventions we use at Core Conditioning:

Active Range of Motion (AROM) - the patient lifts or moves a body part through range of motion against gravity. AROM is used to improve joint and tissue mobility.

Active Assistive Range of Motion (AAROM) - therapist-assisted active range of motion. This is usually prescribed for gentle stretching or strengthening for a very weak body part.

Stationary Bicycle - with or without resistance. This is usually prescribed for improving the strength and/or range of motion of the back or lower extremities as well as cardio-vascular endurance.

Elliptical Machine - This is usually prescribed for improving the strength and/or range of motion of the back or lower extremities as well as cardio-vascular endurance.

Treadmill - with or without incline. This is usually prescribed for improving the strength and/or range of motion of the back or lower extremities as well as cardio-vascular endurance.

Gait or Walking Training - the analysis of walking problems by visually observing the functional relationships between the low back/pelvis and the joints of the thighs, legs, and feet during the various stages of walking, including initial contact, loading response, mid stance, terminal stance, pre swing, mid swing, and terminal swing. Many back, thigh, leg, ankle, and foot problems may be caused by or lead to gait abnormalities.

Isometrics - muscle contraction without joint movement. This is usually prescribed for strengthening without stressing or damaging the joint (e.g., arthritis, exercises to be performed when in a cast, or after surgery if recommended by the therapist/doctor).

Isotonics- muscle(s) contracting through the ROM with resistance. This is usually prescribed for strengthening.

Soft Tissue Mobilization - therapeutic massage of body tissue, performed with the hands. Soft tissue mobilization may be used to relax a muscle, to decrease swelling, to decrease scar tissue adhesions, and for pain relief.

Mobilization - hands-on therapeutic procedures intended to increase soft tissue or joint mobility. Mobilization is usually prescribed to increase mobility, decrease stiffness, and to relieve pain. There are many types of mobilization techniques including Maitland, Isometric Mobilizations, etc.

Proprioceptive Neuromuscular Facilitation (PNF) - a system of manually resisted exercises performed in diagonal patterns. PNF was initially used in developmentally and neurologically impaired patients but now is used in almost every aspect of neuromuscular retraining from athletes in sports facilities to the very weak in hospitals and nursing homes.

Posture Training - instruction in the correct biomechanical alignment of the body in order to reduce undue stress on muscles, joints, ligaments, discs, and other soft tissues. Therapists teach patients about the importance of improving posture with daily activities. Stretching and strengthening exercises may be prescribed to facilitate improved postural balance and to prevent further dysfunction or recurrences of problems.

Progressive Resistive Exercises (PRE) - exercises that gradually increase in resistance (weights) and in repetitions. PRE is usually prescribed for reeducation of muscles and strengthening. Weights, Therabands, weighted balls and body weight can be used as resistance.

Passive Range of Motion (PROM) - the patient or therapist moves the body part through a range of motion without the use of the muscles that "actively" move the joint(s).

Stretching/Flexibility Exercise - exercise designed to lengthen muscle(s) or soft tissue. Stretching exercises are usually prescribed to improve the flexibility of muscles that have tightened as a result of disuse or as a compensation to pain, spasm or immobilization.

Cryotherapy or Cold Therapy - used to cause vasoconstriction (the blood vessels constrict or decrease their diameter) to reduce the amount of fluid that leaks out of the capillaries into the tissue spaces (swelling) in response to injury of tissue. Ice or cold is used most frequently in acute injuries, but also an effective pain reliever for even the most chronic pain.

Cold Laser Therapy – This form of therapy uses light which is absorbed into the tissues to power metabolic processes, synthesize RNA, DNA, proteins, enzymes, and other biological materials needed to repair or regenerate cell and tissue components. Light therapy works to reduce pain by modulating the levels of prostoglandins and nitric oxide. The end result is that the absorbed energy is used to repair the tissue, reduce pain and/or restore normalcy to an otherwise impaired biological process.

Neuromuscular Electrical Stimulation (NMES) - the application of electrical stimulation to aid in improving strength (e.g., the quadriceps muscle after knee surgery or injury). NMES is also used to decrease pain and swelling and to relieve muscle spasm.

Neck Traction - a gentle longitudinal/axial pull on the neck, either manual or mechanical, intermittent or continuous for relief of neck pain, to decrease muscle spasm, and facilitate unloading of the spine. Heat - heat is recommended to decrease chronic pain, relax muscles, and for pain relief. It should not be used with an acute or "new" injury.

Iontophoresis - medications are propelled through the skin by an electrical charge. Iontophoresis is usually prescribed for injuries such as shoulder or elbow bursitis. Pelvic Traction - the longitudinal/axial pull on the lumbar spine, either manual or mechanical, intermittent or continuous. Pelvic traction may be helpful for the relief of low back pain and muscle spasm.

Transcutaneous Electrical Nerve Stimulation (TENS) - a relatively low voltage applied over painful areas through small self-adhesive electrodes. The electrical stimulation overrides the sensation of pain. It is a small, portable unit, used in intervals, to control pain and reduce dependence on drugs. It is usually prescribed for relief of pain.

Ultrasound - ultrasound uses a high frequency sound wave emitted from the sound head when electricity is passed through a quartz crystal. The sound waves cause the vibration of water molecules deep within tissue causing a heating effect. When the sound waves are pulsed, they cause a vibration of the tissue rather than heating. The stream of sound waves helps with nutrition exchange at the cellular level and promotes healing. Studies have shown that ultrasound is helpful for many tissue impairments including: ligament damage, for carpal tunnel syndrome, and muscle spasm.

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Will I get a massage at physical therapy?
Massage may be part of your treatment. Rehabilitation specialists are trained in a variety of different massage techniques that may help with your recovery, however massage is not always indicated. Deep tissue techniques may be part of the rehabilitative process. Massage is typically utilized for three reasons - to facilitate increase venous return from a swollen area, to relax a tight muscle, or to relieve pain.

Can I go to any physical therapy clinic?

In most cases, you have the right to choose any physical therapy clinic. Our clinic takes many different insurance plans; we can discuss your options through a quick phone call with our office manager. Our clinic may not be a provider for your insurance plan, however we will work with you to determine an estimate of what your expenses will be. You may still come to our clinic, but it is likely that you will have to pay a portion out-of-pocket for the treatments. The best thing to do is give us a call and we will attempt to answer all of your questions.

Can I go directly to my physical therapist?

Forty-three states have some form of what is called direct access. Some state physical therapy practice acts require a diagnosis before a patient can see a therapist (this is the case in California, Michigan, and Colorado to name a few). Other states allow patients to go directly to physical therapists. In most cases, if you are not making significant improvement within 30 days, the therapist will refer you to/back to your physician.

Direct Access Reference

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Can my therapist provide me with a diagnosis?
In most states, physical therapists cannot make a medical diagnosis. This is something that your medical doctor will provide for you. Physical therapists are important members of your medical team. Physicians are typically the health care providers that will provide you with a medical diagnosis, physical therapists will provide you with information about your rehabilitation potential, goals and plan of care.

How does the billing process work?
Billing for physical therapy services is similar to what happens at your doctor's office. When you are seen for treatment the following occurs: 1. The physical therapist bills your insurance company, Worker's
   Comp, or charges you based on CPT (Common Procedure
   Terminology) codes.
2. Those codes are transferred to a billing form that is
   electronically communicated to the payer.
3. The payer processes this information and makes payments
   according to an agreed upon fee schedule.
4. An EOB (Explanation of Benefits) is generated and sent to the
   patient and the physical therapy clinic with a check for payment
   and a balance due by the patient.
5. The patient is expected to make the payment on the balance if
   any.

It is important to understand that there are many small
steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, mis-communicated, or misunderstood. This can delay the payment process. While it is common for the payment process to be completed in 60 days or less, it is not uncommon for the physical therapy clinic to receive payment as long as 6 months after the treatment date. You will be financially responsible for any unpaid balance by your insurance.

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What will I have to do after physical therapy?
Some patients will need to continue with home exercises. Other patients will have completed their rehabilitation and can return to normal daily activities. Others may wish to continue with a gym exercise program. It is important that you communicate with your therapist so he/she can assist you in creating long-term goals for you.

Is my therapist licensed?
Physical therapists (PT's) and physical therapist assistants (PTA's) are licensed by their respective states.

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How do I choose a physical therapy clinic?
Do they have a service that can address your problem?
Do they take your insurance or are they willing to work with you
   if they are not a preferred provider?
They should be conveniently located. Since sitting and driving
   often aggravate orthopedic problems, there should be a very
   good reason for you to drive a long distance for rehabilitation.
What are the hours of operation?
Can they provide satisfaction survey results?
The therapist should provide the treatment.
Can you briefly interview the therapist before the first visit?
Ask your family and friends who they would recommend.

Why Pilates and P.T.?
The advantage to this approach of conditioning is that people with painful conditions, who might be at risk with certain forms of strength and stabilization training, are able to get back in shape without risking further injury. Clients become acutely aware of how their body feels, where it is in space, and how to control their movement in correct alignment and using good body mechanics. Our approach is to look for integrity and emphasize the quality of movements as opposed to the number of repetitions. What is also appealing about Pilates as a form of exercise, prevention or rehabilitative training is the personalized nature of the work. Programs are developed with particular attention to the specific needs of the individual.

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